At DrPrinting, we want to ensure transparency regarding our policies. Please be aware that all sales are final, and we do not offer refunds, returns, exchanges, or cancellations for any orders placed with us.
a. Before placing an order, carefully review all order details, specifications, and quantities.
b. Once an order is confirmed and payment is made, it cannot be modified, canceled, returned, or refunded.
a. We take pride in providing high-quality printing services. We carefully inspect all orders for quality and accuracy before delivery or pickup.
b. If there are any issues or concerns with your order, please contact us within 24 hours of receiving your order, and we will work with you to address the matter.
a. In cases where the delivered product matches the specifications of the order and is free from defects or errors, we are unable to accept returns or offer refunds.
b. It is the responsibility of the customer to ensure the accuracy of the provided artwork, designs, and order details.
a. In the unlikely event that your order is damaged during shipping or there are manufacturing defects, please contact us within 24 hours of receiving your order.
b. We may request supporting evidence, such as photographs, to assess the issue and determine the appropriate resolution, which may include replacement or compensation at our discretion.